Continental has digitized the tire management process for a vehicle fleet of more 18,000 vehicles operated by commercial vehicle rental company PEMA. The technology, badged CESAR, was integrated in PEMA’s system landscape in 2018 and enables vehicle- and service-relevant data to be exchanged and updated via a special interface.
One year on, Wolfgang Beuleke, team leader for tire management at PEMA, is delighted with the system. He said, “The benefits of handling all tire management activities via the interface with CESAR have exceeded our expectations. Firstly, the increased transparency helps us to ensure that service agreements with our customers are complied with at all times. Administrative outlay has been reduced and faster standardized processes across borders have been introduced. Secondly, we benefit enormously from the data analysis. Thanks to the knowledge gained, we have significantly reduced our service costs and downtime, ensured application-optimized fitment and increased average mileage.”
The CESAR fleet administration system was specially developed for Continental’s Conti360° Fleet Services and has been continuously optimized ever since. Vehicle- and tire-related data is recorded in the system and processed centrally. Users can access the latest data at any time, no matter where they are.
“For individual customer requirements, CESAR uses automated workflows to map a range of service cases so that the appropriate measures can be quickly implemented – whether in the fleet’s dedicated workshop, at the depot or out on the highway,” explained Thomas Wolf, head of international fleet business for EMEA. “By analyzing the data supplied in ContiFleetReporting, we can also provide PEMA with recommendations designed to help them to control tire management processes for their fleets in Germany, Denmark, Sweden, Switzerland, the Czech Republic and Poland, with maximum efficiency.”